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Platform vitals · March 30, 2026

Active Students
2,847
18.4%
Active Instructors
186
14.2%
Lessons Completed
4,812
23.6%
Platform Revenue
$184K
28.3%
Lessons & Revenue
Monthly trend · 12 months
Lessons Revenue
52,140 Total Lessons (YTD)
38,260 Lesson Hours
$2.18M Gross Bookings (YTD)
$184K Platform Revenue
First-Lesson Retention
Students who book again after lesson 1
76%
rebook rate
Booked 2nd lesson 2,164 76%
Booked 5+ lessons 1,395 49%
Churned after lesson 1 683 24%
Avg time to 2nd booking 4.2d ↓ 0.8d
Cancellations & Refunds
Rate by category · last 30 days
1.8% vs prior
4.2% Cancel Rate
1.1% Refund Rate
0.3% No-Show Rate
Time to First Lesson
From signup to completed lesson 1
14% faster
3.1 days Median TTFL
68% Within 48hrs
91% Within 7 days
Inbox Queue 12 open
4.2 hrs median resolution
SLA Compliance On track
94% within target SLA
Automation Rate Building
62% actions auto-handled
Instrument Coverage
Active instructors by instrument · demand vs supply

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